Meet the Northtown Primary Care Team
Behind every successful healthcare journey is a dedicated team of professionals committed to providing exceptional care, and we're proud to introduce you to ours.
Our Doctors
Robert Ricketts, D.O.
Dr. Ricketts, originally from the Rochester area, has established himself as a dedicated practitioner in our community. He earned a Master's in Public Health from University of Michigan and graduated from Michigan State University College of Osteopathic Medicine. Following his education, he completed his Family Practice Residency at William Beaumont Hospital in Troy. Dr. Ricketts began his private practice in 2012, driven by a passion for providing exceptional healthcare.
Erica Jarcaig, M.D.
Dr. Jarcaig, originally from Windsor, Ontario, graduated from University of Western Ontario in 2011. She obtained her medical degree from St. James School of Medicine and conducted her clinical rotations in Chicago and Detroit. Dr. Jarcaig completed her residency training as part of the inaugural class of UAMS-Baptist Health Family Medicine program in Little Rock, Arkansas.
Raphael Szymanski, M.D.
Dr. Szymanski, originally from Brazil, has called Metro Detroit home for over twenty years. He completed his family medicine residency at Henry Ford Hospital in Detroit and earned his medical degree from WMU Homer Stryker M.D. School of Medicine. Driven by a strong dedication to preventive care, he strives to empower his patients to prioritize their health.
Colt Moran, M.D.
Dr. Moran has been a lifelong resident of the Metro Detroit area. Growing up in Waterford, MI, he pursued his undergraduate and medical degrees at Wayne State University. He then completed his residency at Henry Ford Hospital in Detroit, where he distinguished himself as chief resident. Dr. Moran is dedicated to treating patients like family and fostering a patient-centered medical environment.
Kelsey Cotner, DO
Dr. Cotner grew up in the Lansing area and attended MSU for both her undergraduate and medical degrees. She completed her residency training locally at Corewell Health Beaumont Troy. While in residency, she pursued additional training through the University of Arizona in Integrative Medicine. Her special interests include women’s health, preventative care, and lifestyle medicine.
Our Weight Loss Clinic Director
Jumana Rifai, Pharm D., CNC, WLS
Originally born and raised in Troy, Michigan, Jumana pursued her Doctorate in Pharmacy at Lake Erie College of Osteopathic Medicine in Erie, Pennsylvania. After spending 2019-2023 practicing pharmacy, she joined the Northtown Primary Care team in 2024. Jumana now spearheads the weight loss clinic, employing her intellectual acumen to guide patients on their transformative health journeys.
Our Staff
General Manager
Rob Richards
Rob joined Northtown Primary Care in 1993 after graduating from Michigan State University. He assumes the pivotal role of overseeing all daily operations, priding himself on unparalleled customer service and fostering a support staff renowned for its excellence.
Assistant Manager and Medical Results Coordinator
Julie
Julie became a part of the practice in 2000, serving as the primary point of contact for all medical inquiries and results. With 25 years of invaluable experience in medical office operations, she is regarded as an invaluable asset to our team.
Medical Assistant Team Leader
Tracy
Tracy graduated from Ross Medical in 2013 and initially joined our team as an extern. She has since emerged as a dynamic team leader for our back-office staff, showcasing her boundless energy and dedication.
Medical Assistant
Kelly T.
Kelly T joined our practice in 2006, bringing with her an impressive wealth of over 30 years of medical experience. She plays an integral role in ensuring the seamless operation and exceptional quality of our services.
Medical Assistant
Kelli B.
Kelli B. was recruited directly from Carnegie Medical Assisting School in 2007, and since then, she has consistently impressed with her exceptional technical abilities, never failing to deliver outstanding performance.
Medical Assistant
Kylie
Kylie earned her certification as a Certified Medical Assistant (CMA) after graduating from Oakland Community College in 2019. She became a valued member of our team in the same year.
Medical Assistant
Christina
Christina completed her education at Carnegie Institute in 2011, instilling in her a genuine passion for patient care. Joining Northtown Primary Care in 2020, she is dedicated to providing compassionate assistance to her patients.
Medical Assistant
Briana
Briana is highly efficient and personable with extensive experience in providing exceptional customer service and administrative support. Her kind smile greets visitors while constantly striving to maintain a professional and welcoming atmosphere.
Medical Assistant
Jen
Jen graduated from St. Clair Community College in 1997 earning her Licensed Practical Nursing degree. With over 25 years of clinical experience, in multiple facets of health care, she excels in patient education, assisting with procedures and ensuring exceptional patient care. Outside of work Jen is an accomplished Equestrian, Riding Instructor and Michigan certified Horse Judge.
Receptionist Team Leader
Nicole
Since joining the practice in 2006, Nicole has become an indispensable asset. Her steadfast commitment to patient well-being and her unwavering dedication to providing exceptional customer service have firmly established her as an integral and invaluable member of the team.
Receptionist
Rachel
Rachel has been an esteemed member of our team since 2015, having held various roles within the organization. Her receptionist position is marked by a genuine professionalism and dedication to excellence. Outside of work, she cherishes time with her family.
Receptionist
Heather
Heather brought over 15 years of healthcare industry experience when she joined our team in 2020. Outside of work, she finds joy in spending time with her husband and two children, embracing sunny days and fun-filled activities.
Receptionist
Kelly
Kelly brings a professional yet personable touch to our front desk. With a knack for organization and a passion for helping people, she ensures every client feels valued and supported.
Medical Biller Team Leader
Karma
Karma has been an integral member of the team since 2003, specializing in billing matters with expertise honed through over 30 years of experience. Trained at Baker College, she is well-versed in navigating the intricacies of medical insurance and is dedicated to assisting our patients with any inquiries or changes.
Medical Biller
Pat
Pat, with a wealth of over 30 years of extensive insurance experience under her belt, serves as a cornerstone within our esteemed billing department, where her depth of expertise enriches our team's capabilities. She is married with two grown children and 5 grandchildren.